I’m a customer, not a criminal, so don’t treat me like one.

I went to a Big W yesterday. It used to have good quality clothing, but in the last few years, I’ve noticed a change to more cheap, low quality clothing, a lot more of polyester and crap I can’t wear. For over 20 years, I have shopped and chosen Big W over other brands and have been a loyal patron.

But this will change after yesterday.

I wanted to find a lamp. I hate the ones at the local Target, so I waited a week to visit Big W so I could go while visiting my parents. I looked everywhere, but I couldn’t find any. And while I was searching, I noticed how messy and untidy the shop was.

I think they have forgotten they were a department store, not a Rave, and loud music was blasting through the overhead speakers. This started my Tinnitus and I decided to leave. I had wasted about 20 minutes and that was enough, so walked towards the exit.

Now, on my arrival, I had noticed the security guard and had hesitated for a second to enter, but then I saw an immigrant woman with  a handbag twice the size of mine walk past unharassed, so I thought it would be safe to enter. Gee, was I fucking wrong.

I had my finger over my ear to try and block the noise and walked out of the exit. The “security guard” said I need to check your bag. I said “no this is a hand bag you’re not allowed to check this”. He replied rather arrogantly “yes if its over30 cms I can”. My bag is smaller than that, so I knew this was him trying to bully or intimidate me, but I said okay and opened the zipper, pulled out a zip lock bag with pads in it and said “here look at my pads you fucking pervert!”

I was so fucking furious!

This is actually against the law. It DOES NOT apply to personal handbags. I also think I was discriminated against because of my skin colour. Normally I wouldn’t think this, but since he didn’t check the migrant woman’s bag, I am now.

I have so much more to say on this subject, but its making me angry and sad to keep thinking about it, so I’ll end by saying  this bag search thing is harmful to business and extremely hurtful to innocent people. If this is the future of customer service, I’ll stay home and buy online.

(c) ASD and me 2019.

36tnrg

Advertisements

Please leave a reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s